The Licensing Coordinator works under the direction of the Licensing Manager and is responsible for assisting with loan officer and branch licensing in the Nationwide Mortgage Licensing System & Registry (NMLS) licensing process within the organization. This role plays a critical part in ensuring compliance with state and federal regulations related to mortgage lending. 

Essential Job Functions:

• Confidentiality: Maintains confidentiality
• Coordination: Develops and implements relationship strategies, satisfying customer needs with high touch customer service levels
• Organization: Utilizes organizational skills and technology to ensure all company and retail licensing is compliant, as well as ongoing account monitoring for the Sales team’s needs
• Communication: Communicates well verbally and in writing with any and all internal and external communications.
• Equipment: Uses such office equipment as telephone, computer terminals, copiers and FAX machines.
• Physical: Sits for extended time periods.  Hearing and vision within normal ranges.
• Hours: This position is expected to cover 8:00 a.m. to 5:00 p.m. Eastern time.

• Update and maintain the company’s NMLS records, ensuring licensing requirements are up to date.
• Implement and improve compliance process and licensing strategies to ensure compliance and efficiency.
• Make realtime/same day updates to the loan origination system and develop safeguards around this process.
• Escalate issues to Executive Management accordingly.
• Prepare and submit NMLS license applications and renewals accurately and on time.
• Monitor the status of license applications and troubleshoot any issues that may arise.
• Maintain records of all license-related documentation and correspondence.
• Act as a point of contact for regulatory agencies and respond to inquiries related to NMLS licensing.
• Provide guidance and training to loan officers and branch managers regarding NMLS regulations and compliance.
• Maintain accurate and organized records of all licensing-related activities.
• Stay up-to-date with changes in mortgage industry regulations and NMLS requirements.
• Other duties and tasks as assigned by management

• Excellent written and verbal communication skills.
• Technologically proficient in MS Windows and Office software
• At least one year Experience in mortgage licensing role preferred – including loan origination system license management.
• Attention to detail and strong organizational skills.
• Ability to work independently and manage multiple tasks effectively.
• Proficiency in using NMLS and related software tools.

Education:

• High school diploma or equivalent

Travel:    

• None