Job Summary:

Responsible for performing Pre-funding loan quality control functions within the company including continued QC auditor training, overseeing & assisting the QC Manager with Branch email communication and escalations & ensuring the QC Pre-Funding Team is organized and runs smoothly. Routinely will audit loans selected for Pre-funding audit and 2^nd reviews. The duties for Quality Control Pre-funding Team Lead include, but are not limited to, those described below.

Essential Job Functions:

• Remote Position and will be required to work Pacific Standard Hours (8 AM to 4:30 PM)
• Confidentiality: Maintains high level of confidentiality.

• Communication: Heavy interaction with QC Manager, QC Staff, Operations, vendors, borrowers.

• Organization: Maintains orderly workspace for the QC Auditors including accuracy with all internal and external communication.

• Equipment: Uses such office equipment as computer terminals.
• Physical:  Sits for extended time periods. Hearing and vision within normal ranges.

• Handle Operation’s email communication and escalations
• Handle QC auditor’s escalations
• QC Reporting Assistance
• QC Auditor continued training when applicable

• Handle QC Auditor/QC Assistant procedure/guideline questions
• QC Log Specialist coverage

• Ensure the QC Pre-Funding Team is running smoothly and is organized
• Assist QC Manager with Greenshades duties when needed
• Assist QC Manager with creating and maintaining procedures as directed
• Assist QC Manager with QC Software tasks/projects
• Approving Rush Requests from Ops Team
• Back up QC Auditor when needed along with completing 2^nd reviews
• Quality Assurance
• Assist Manager with various duties/projects

Experience:

• Minimum 5 years of Quality Control experience within the Mortgage Industry or,
• Minimum of 5 years of Mortgage Underwriting all loan types (FHA, VA, USDA, Conventional) or,
• Minimum of 2 years as a Quality Control Team Lead or Supervisor/Manager role

Skills:

• Knowledge with all Agency Guidelines and how to obtain them (FHA, VA, Fannie Mae & Freddie Mac, USDA, etc).
• Detail oriented with strong organizational and follow-up skills.
• Strong analytical and written and verbal communication skills.
• Ability to work with limited supervision.
• Technologically proficient in various software applications.
• Advanced MS Excel experience is a must.
• MS Word/Outlook/PowerPoint skills.               

Education:

• Highschool Diploma or equivalent
• College degree helpful but not required

Travel: None